Shipping
What are the shipping costs?
We have an express delivery time where orders are shipped within 48 hours. This applies to certain sizes/sneakers marked with a purple dot.
The standard delivery time is 2-10 working days.
- Netherlands: €3.95
- Belgium: €4.95
- Germany: €7.95
- France: €8.95
- Other countries: €14.95
How long does the shipping take?
We have an express delivery time where orders are shipped within 48 hours. This applies to certain sizes/sneakers marked with a purple dot.
The standard delivery time is 2-10 working days.
Do you also deliver to service points?
Yes! You have the option to pick up your order at a service point nearby. Note! You can select this after paying for your order.
Do I get a track & trace code?
Yes! You will receive this by email as soon as the sneakers have been shipped. It can often end up in your spam folder as well.
Is buying on SneakerAsk safe?
Yes! You will receive this by email as soon as the sneakers have been shipped. It can often end up in your spam folder as well.
Returns
Would you like to return or exchange at SneakerAsk?
No problem! You can exchange your sneakers within 14 days of receipt. To register a return, use the following link:
Return costs
No problem! You can exchange your sneakers within 14 days of receipt. To register a return, use the following link:
Netherlands & Belgium: €9.95
Germany: €9.95
France: €11.95
Do you also deliver to service points?
Yes! You have the option to pick up your order at a service point nearby. Note! You can select this after paying for your order.
Do I get a track & trace code?
Yes! You will receive this by email as soon as the sneakers have been shipped. It can often end up in your spam folder as well.
Do you have a question?
Let us know via our contact form. We respond within 24 hours. We are closed on weekends.
Featured collections
Premium service
Personal contact, extensive customer service, and fast shipping are our priorities to make your experience with us optimal!
Selected 48-hour shipping
We have an exclusive selection of products that are shipped within 48 hours.
100% Authentic
Each model is carefully checked for quality and authenticity. We guarantee that you are wearing 100% authentic sneakers!